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Holding Hands

Why is an Employee Assistance Plan so Important?

Life can be a bit of a rollercoaster and from time to time we all need some support, whether it's to talk something through, a need for information, some help to move life forward or an emergency situation.

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The tools provided by your Employee Assistance Service to support you with life events along with maintaining and enhancing your overall health and well-being at home and at work.

Additionally, your Employee assistance Service provides a 24/7/365 helpline with access to professionally qualified and experienced counsellors for “in the moment” support or referral to structured brief therapy (up to 6 sessions), covering a wide range of services including:

 

 

 

Please note that this is an English language service.

Available 24 hours a day, 365 days a year, expert advice is here for you whenever they need it - online and by telephone - giving you proactive, early access and intervention before issues get complex or to a point of crisis or ill health. 

For Medical intervention, your EAP provides you with easy access to healthcare professionals:

  • Access to +100 GMC registered GPs

  • 24/7 365 days a year accessible from wherever you are

  • Unlimited number and length of consultations

  • Unlimited number of presented conditions

  • Prescriptions fulfilled at leading pharmacy chains

  • GPs with special interests including diabetes, women’s health, sports medicine

  • No charge to issue prescriptions, referrals, fit notes

ACCESS

 

  • Unlimited 24/7 access to EAP Helpline

  • Self-referral to structured counselling

       (telephone / video or face-to-face), up

       to 6 sessions per client/year

  • Self-referral, following telephone

       assessment, to online CBT resource

       “Living Life to the Full”

  • Online chat / e-Counselling

  • Access to information and signposting

       services; legal, nurse led health &

       wellbeing, money & debt

  • Access to training, specialist

       psychological services on an ad hoc /

       as needed basis

SUPPORT

 

  • In the moment support or referral to

       structured therapy

  • Bullying and harassment support

  • Management support line

  • Case management

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