top of page
Holding Hands

Why is an Employee Assistance Plan so Important?

Life can be a bit of a rollercoaster and from time to time we all need some support, whether it's to talk something through, a need for information, some help to move life forward or an emergency situation.

Click Here to Join Online Today!

The tools provided by your Employee Assistance Service to support you with life events along with maintaining and enhancing your overall health and well-being at home and at work.

Additionally, your Employee assistance Service provides a 24/7/365 helpline with access to professionally qualified and experienced counsellors for “in the moment” support or referral to structured brief therapy (up to 6 sessions), covering a wide range of services including:




Please note that this is an English language service.

Available 24 hours a day, 365 days a year, expert advice is here for you whenever they need it - online and by telephone - giving you proactive, early access and intervention before issues get complex or to a point of crisis or ill health. 

For Medical intervention, your EAP provides you with easy access to healthcare professionals:

  • Access to +100 GMC registered GPs

  • 24/7 365 days a year accessible from wherever you are

  • Unlimited number and length of consultations

  • Unlimited number of presented conditions

  • Prescriptions fulfilled at leading pharmacy chains

  • GPs with special interests including diabetes, women’s health, sports medicine

  • No charge to issue prescriptions, referrals, fit notes



  • Unlimited 24/7 access to EAP Helpline

  • Self-referral to structured counselling

       (telephone / video or face-to-face), up

       to 6 sessions per client/year

  • Self-referral, following telephone

       assessment, to online CBT resource

       “Living Life to the Full”

  • Online chat / e-Counselling

  • Access to information and signposting

       services; legal, nurse led health &

       wellbeing, money & debt

  • Access to training, specialist

       psychological services on an ad hoc /

       as needed basis



  • In the moment support or referral to

       structured therapy

  • Bullying and harassment support

  • Management support line

  • Case management

bottom of page